About Us
About Juva Pets
Some pet stores sell products. We obsess over them.
At Juva Pets, every item in our catalog goes through the same question before it earns a spot: would we trust this with our own dog or cat? If the answer isn’t an immediate yes, it doesn’t make the cut — no matter how popular it is elsewhere.
We started Juva Pets because we were tired of the same problem: beautiful product photos, disappointing reality. Beds that flatten after two weeks. Carriers that pinch. Feeders that jam. We decided to do the work ourselves — sourcing, testing, and standing behind every product we sell.
What we carry
We focus on five categories where quality actually matters to your pet’s daily life:
- Beds & Houses — built to last through years of naps, not just the first few
- Carriers & Travel Gear — because your pet deserves to travel as comfortably as you do
- Feeders & Water Dispensers — reliable, easy to clean, designed for real daily use
- GPS Trackers — because peace of mind isn’t optional when it comes to your pet
How we operate
We ship across all 50 US states, with flat-rate $8 shipping on orders under $200 and free shipping above. Every order comes with a tracking number. Every return is handled with a free pre-paid label — no hoops, no restocking fees.
If something isn’t right, you reach a real person at info@juvapets.shop — not a chatbot, not a ticket queue.
Who we are
Juva Pets is operated by YELI LOKO LLC, a US-registered company (Business ID: 6683282), built around one belief: your pet’s comfort is worth getting right.
Contact Information
Business Name: Juva Pets
Company Name: YELI LOKO LLC
Business ID: 6683282
State of Registration: New Mexico, United States
Address: 333 Fremont Street, San Francisco, CA 94105, USA.
Website: https://juvapets.shop/
Phone: +1(628) 222-2133
Email:info@juvapets.shop
Customer Service Hours (PT):
Monday – Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM
Response Time: Our customer support team responds to all inquiries within 24 hours.